Payment Policy

Accepted Payment Methods

At HeavyGear Furniture, we offer several secure ways to pay for your order:

  • Credit & Debit Cards — Visa, Mastercard, American Express, Discover
  • Digital Wallets — PayPal, Apple Pay, Google Pay
  • Buy Now, Pay Later — [Affirm / Klarna / Afterpay, if applicable]
  • Bank Transfer — Available for large or custom orders (contact us for details)

All transactions are processed through encrypted, secure payment gateways. We do not store your full card details on our servers.

When You’re Charged

Full payment is charged at the time of purchase for in-stock items. For pre-order, made-to-order, or custom furniture, we may require:

  • A deposit (typically 25–50%) to begin production, with the remaining balance due before shipping or delivery
  • Full payment upfront for standard in-stock orders

We’ll always clearly state payment terms on the product page before you check out.

Pricing & Currency

  • All prices are listed in USD  and include applicable taxes unless stated otherwise.
  • Shipping, assembly, or white-glove delivery fees (if selected) are calculated at checkout and are separate from the item price.
  • We reserve the right to correct pricing errors; if a mistake occurs, we’ll contact you before processing payment.

Payment Security

  • All online payments are processed via SSL-encrypted checkout.
  • We are PCI-DSS compliant and never store sensitive payment information directly.
  • Your billing information is used only to process your order and is never sold or shared with third parties.

Failed or Declined Payments

If a payment fails or is declined, your order will not be processed until a valid payment method is provided. We’ll notify you by email if further action is needed.

Order Cancellations & Payment Changes

Once an order is placed, changes to payment method may not be possible if processing has already begun — especially for custom furniture. Please contact our support team as soon as possible if you need to make changes.